SHIPPING & DELIVERY

IMPORTANT SHIPPING INFORMATION UPDATE:

Australia Post is currently experiencing long delays in delivery times due to extended COVID restrictions, limited flights and high parcel volumes.

Standard Postage is taking up to 10 business days to be delivered. This is on top of my packing and processing time of 3-5 days.

Express Post remains the fastest postal service, but Australia Posts next-business-day guarantee is suspended until domestic flights return to normal.

International Shipping is also experiencing delays, due to limited international flights and restrictions.  

PROCESSING TIMES

SHIPPING: Please allow 3-5 business days for items to be packaged and shipped.

LOCAL DELIVERY: Please allow 2-4 business days for you items to be packaged and delivered to you.

Pre-order items are made to order and have a turnaround time of 7-10 business days (not including postage times). 

Please note when selecting express post it does not increase the processing time, only the delivery time through Australia Post. 

DOMESTIC SHIPPING:

We offer standard shipping with tracking for $9.95 or express shipping Australia wide with tracking for $13.95 

We also offer FREE shipping for all orders over $100 within Australia. This will be automatically applied to your order at checkout once you spend over $100.00

INTERNATIONAL SHIPPING:

International standard shipping with tracking is available to the following countries:

New Zealand 🇳🇿

USA 🇺🇸

Canada 🇨🇦

China 🇨🇳

Germany 🇩🇪

France 🇫🇷

Italy 🇮🇹

Brazil 🇧🇷

Switzerland 🇨🇭

Netherlands 🇳🇱

Sweden 🇸🇪

India 🇮🇳

Israel 🇮🇱

Shipping costs vary per country - Approx. $20 - $35 AUD (Includes Tracking)

LOCAL PICKUP:

If you would like to pick up your item from Korumburra, VIC 3950 please select "Pick Up" at checkout. You will need to contact me via email at twentyeightjewellery@gmail.com to let me know when you will be picking up your order. 

DELIVERY:

Free delivery is only available for customers that are located in Leongatha, VIC 3953 or Korumburra, VIC 3950. Your order will be delivered within 2-4 business days. Please select "Ship" and then select "Local Delivery" at checkout.

COMBINING ORDERS:

If you make multiple orders please email me with your order number to twentyeightjewellery@gmail.com and your subsequent order/s shipping will be refunded within 48 hours. Please be aware that orders can be shipped out the same day so please notify me ASAP about combined shipping.